We empower people to live life better, through a broad range of quality health, wellbeing and care related services. Our trusted, evidence-based and person-centred approach ensures consistently positive experiences. 

As a not-for-profit charitable group committed to excellence, our personalised and best in class services make the difference.

Our Values

Person-centred

The people who use our services and our team are at the heart of everything we do. By listening, empathising and acting, we empower them with a personalised, kind and inclusive approach.

Win trust

Trust is hard won, so when we say we’ll deliver, we do so, safely and effectively. Being reliable is vital for our customers, as it is within our own team. It’s about embracing responsibility and accountability every day, being open, and communicating honestly.

Act local

We provide local services to communities where they are and in a way they can receive them. Staying connected drives our charitable mission and helps us stay relevant in a changing world. Our flexible, responsive service style reassures and enables our customers, wherever they’re based.

Club together

We achieve more together than we do alone. Positive collaboration with our partner organisations and colleagues maximises our impact, so we deliver our services in the most effective ways for the people we work with.

Aim high

We’re proud of our work and committed to making a positive difference. We harness our customers’ strengths and encourage their participation. Championing our customers demands courage, determination and ambition. We’re not afraid to aim high.