passion, patience and more
It’s all about the Ps
when it comes to what makes someone a good support worker writes our new Care
Recruitment Officer, Claudia Peixoto.
Claudia took time out of
her busy schedule recently to tell us just what makes a person perfect, more
Ps, for a role in social care with us. Here’s what she wrote:
Caring for others and
making their lives better requires passion, patience and professionalism by the
bucket load, so we’re looking for someone who has the right kind of personality
first and foremost. There are lots of Ps involved in a role like this, as it’s
all about people and it’s highly personal. You’re going into people’s homes and
We can provide all the
training someone might need to do the job, but personality is the most
important thing. So that’s what I look for from the very first moment I start
interacting with a candidate.
A good support worker has to be
kind. They also need to have emotional resilience and resourcefulness to cope
with the physical and psychological aspects of the role. That’s more Ps! We’re
also looking for people who are naturally caring and compassionate, who care
about the lives of others.
Not everyone has this.
Just because someone supports those around them in various ways, including
family members, it doesn’t necessarily mean they have what it takes. A role in
social care means you’ll be supporting someone who, to start with, you don’t
know or have a bond with, who’s not your flesh and blood.
When you start in your
role you won’t even know the people you’re caring for, but, as you continue,
you’ll get to know them and, little by little, respect builds and you’ll form
In fact, everything we do
here is all about having really good, professional relationships. Support Workers feel
valued and loved by their customers, customers feel cared for and respected in
return, and, as a charity and a not-for-profit organisation, we care about our
team, and look after every member as a family.
Working for us is perfect
for anyone who wants to be supported and appreciated. We nurture a sense of
belonging; our team members are recognised for what they do, they are
appreciated and engaged.
We pay better salaries
than other companies in the area, but we also help people build careers through
experience and gaining on-the-job qualifications. There’s real job fulfillment
I speak to lots of
candidates, and they all say that they have never received recognition in their
roles previously and they haven’t been supported, and they are looking for
this. Many left social care because they worked for profit and number-driven
organisations and they became disillusioned.
But they now want to come
back into the industry, and they are looking for better support, to be valued
and respected, and to have better pay and flexibility, which are all things we
I am also talking more to
younger candidates, born after the year 2000. These are Generation Z. They are
looking to have a career, a professional pathway, progression, they value
flexibility, but they also want job security, and social care is the only
industry left that offers a job for life for those that wish to have one. And
although they are digital natives, Gen Z-ers are characterised by wanting to
have in-person interactions. They value human contact and experiences.
This generation is keen,
upfront, energetic, enthusiastic and have all the Ps in place too. Also, with
social care, they can work around finishing their studies. It’s a great way of
earning extra money, as well as gaining great experience, as they can study and
work at the same time.
But fundamentally, social
care is a role that is open to all generations, and we have all ages working
for us here.
They are a lovely
bunch…well, of course they are, as personality is everything when it comes to a
career in social care!
To find out what roles we
currently have, please click here and
to chat with Claudia directly to find out about what makes a good Support Worker and if
you’ve got what it takes, please email Claudia.Peixoto@sciagroup.co.uk